Online Consultation

An online consultation with one of our specialist practitioners is an ideal way for patients who are unable to attend Acer House Practice in person, to seek medical advice and guidance. Video consultations can be an alternate method for formulating a diagnosis, helping patients to understand their pain and symptoms, as well as supporting a route to recovery.
We aim to help patients understand their condition, advise on self-treatment strategies and provide an individualised self-management rehabilitation program.
What to expect:
The consultation begins with a detailed case history. The clinician will begin to formulate a diagnosis after a guided examination. This will involve the practitioner guiding the patient through various movements, designed to test different musculoskeletal structures. An individualised management plan will then be proposed and may include:
- A rehabilitation programme – specific exercises will be explained by your clinician and sent to the patient after the consultation along with clear voice-over instructions.
- Advice about self-treatment and management strategies, that patients can do at home.
- Information about the patient’s condition


Video consultation
Prior to your appointment you will be emailed a link to the video consultation and will be offered technical advice by our reception team, if required.
Please make sure that you are in a well-lit room, and the sound quality of your device is suitable.
Initial consultation (60 minutes) – £95
Follow up appointment (30 minutes) – £70
We’re here
to help.
"Being a Professional Team GB freestyle skier I was experiencing issues with my knees, I dropped into Acer house for a physiotherapy session with Phil Jeffs who was excellent… I feel a remarkable difference. Highly recommend."
Sam G.
"Peter is amazing at what he does, very professional and caring. Acer House Practice is a very smart, beautiful practice with very modern facilities.
I highly recommend both Peter and Acer House Practice."
Emma D.
"Modern clinic, excellent facilities and services for a wide range of conditions and treatments. All the staff I have met have been friendly, approachable, caring, insightful and have exhibited excellent clinical knowledge and practical skills. I would highly recommend Acer House Practice."
Caroline B.
"Acer are amazing in every way. They basically turned my life around from thinking I was never going to get rid of back pain and feeling very negative to living a normal life. I feel strong and confident that I can manage my back issues for the rest of my life. I cannot recommend them enough."
Paul B.
"I immediately felt I was in good experienced hands. I was listened to and given time to explain my problem. Claire was patient, professional and immensely knowledgeable. I walked out of my consultation feeling 100% better and confident that I was being taken down the right path to recovery."
Julie L.
"I cannot recommend Peter and the team enough, nobody has ever taken the time to truly understand an issue so deeply and then be so quick to devise a strategy and get to work on fixing the issues - from just a couple of sessions the improvement has been incredible - thank you!"
Jon H.
Our Clinic
Located in the picturesque village of Farningham in Kent, Acer House Practice is easily accessed by road and public transport with free parking on site or within the village.
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